Lono works at 2.4GHz on 802.11 b/g networks and supports WPA and WPA2 encryption.
If you're having trouble connecting Lono to your WiFi network it could be for one of three reasons:
1) Your router is configured to use 802.11n instead of 802.11 b or g. If that's the case, try configuring your router to use 2.4GHz on 802.11b or 802.11g.
2) If you're still unable to connect Lono to your network, it could be that your router is using WEP encryption instead of WPA or WPA2. If that's the case, please configure your router to use WPA or WPA2. Both are more secure than WEP.
3) If you're still unable to connect after ensuring your router is on an 802.11b/g network and you're using WPA or WPA2, it could be the case that your device is out of your network's range. If that's the case, you might consider purchasing an inexpensive Ethernet-to-WiFi bridge like this.
If you're still having issues, please contact our support team (email@example.com). Also, you can learn more about Lono's product specifications here - https://lono.io/info